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Privacy Policy

Last Updated: 11/2/2025

At Foodly ("Foodly", "we", "us", "our"), we take the privacy of our users very seriously. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our mobile application and website (hereinafter, the "Platform"). Please read this policy carefully to understand our privacy practices.

1. Who We Are (Data Controller)

The data controller responsible for your personal data is:
Foodly

info@apps-369.com

2. What Information Do We Collect?

We collect different types of personal information, depending on how you interact with our Platform:

Information You Provide Directly to Us:

For Registered Businesses:

  • Business Contact Information: Business name, address, phone number, email address, website (optional).
  • Business Representative Information: Name, email address, phone number (for account contact and management).
  • Menu Information: Dish names, descriptions, prices, categories, nutritional information (optional), allergens (optional).
  • Business and Food Photos: Images of the premises, dishes, etc.
  • Opening Hours: Days and hours of operation.
  • Promotions and Offers Information: Details of special promotions and offers.
  • Payment Information (if applicable for premium services): Credit card details or other payment information for subscriptions or paid services (processed by secure third-party payment providers).
For General Users:
  • Account Information (if you create an account): Username, email address, password (encrypted), profile picture (optional).
  • Favorites and Follows: List of businesses you save as favorites or follow.
  • Ratings and Comments: Opinions and ratings you leave about businesses.
  • Inquiries and Communications: Information you provide when you contact our support or participate in surveys or promotions.

Information We Collect Automatically:

  • Platform Usage Data: Information about how you use the Platform, including pages you visit, searches you perform, businesses you view, time spent on the Platform, features you use, etc.
  • Device and Browser Information: Mobile device type, unique device identifier, IP address, operating system, browser type, mobile network information, server log data.
  • Location Data (with your consent, if you use location-based features): Precise or approximate location information of your mobile device if you enable location services in the app and give us your consent to collect it. This may be used to show nearby businesses or enhance your Platform experience.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on the Platform (see our Cookie Policy for more details).

3. How Do We Use Your Information? (Purposes of Processing)

We use your personal information for the following purposes:

To Provide and Improve the Platform:

  • Operate and maintain the Platform.
  • Personalize your experience on the Platform.
  • Display business profiles, menus, promotions, and other relevant information.
  • Allow you to search for businesses, save favorites, follow businesses, leave ratings and comments, etc.
  • Provide user support and respond to your inquiries.
  • Improve the functionality and design of the Platform based on user usage and feedback.
  • Perform data analysis and market research to better understand our users and improve our services.

To Communicate With You:

  • Send you service-related communications, such as Platform updates, important notices, registration confirmations, etc.
  • Respond to your questions, support requests, and feedback.
  • Send you (with your consent, where necessary) marketing and promotional communications about Foodly and registered businesses that may be of interest to you (you can opt-out of receiving these communications at any time).
  • Notify you about updates from businesses you follow (if you have enabled notifications).

Security and Legal Compliance:

  • Ensure the security of the Platform and protect it against fraud and unauthorized use.
  • Comply with our legal and regulatory obligations.
  • Enforce our Terms and Conditions.
  • Respond to legal requests and prevent illegal activities.

4. What is the Legal Basis for Processing Your Data?

The processing of your personal data is based on the following legal bases, depending on the purpose of the processing:

  • Performance of a Contract: Processing is necessary for the performance of the contract between you and Foodly (e.g., to provide you with access to the Platform and its features).
  • Consent: In some cases, we request your explicit consent for the processing of your personal data (e.g., to send you direct marketing communications, to collect precise location data, or for the use of certain non-essential cookies). You have the right to withdraw your consent at any time.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided that such interests do not override your fundamental rights and freedoms. Our legitimate interests include improving and personalizing the Platform, ensuring its security, performing data analysis, and sending you marketing communications (in some cases, and always allowing you to opt-out).
  • Legal Obligation: Processing is necessary to comply with our legal obligations (e.g., responding to legal requests or complying with tax laws).

5. With Whom Do We Share Your Information? (Data Recipients)

We may share your personal information with the following categories of recipients:

Service Providers:

We share information with external service providers who help us operate, maintain, and improve the Platform, including:

  • Web hosting and data storage providers.
  • Data analytics service providers (e.g., Google Analytics).
  • Marketing and advertising service providers (if you use interest-based advertising).
  • Payment service providers (to process payments for subscriptions or premium services).
  • Customer support providers.
  • Email and communication service providers.

Businesses Registered on the Platform: The information that businesses register (business profile, menu, promotions, etc.) is visible to all users of the Platform. Ratings and comments you leave about a business are also publicly visible.

Other Users of the Platform: If you interact publicly on the Platform (e.g., leaving comments), that information may be visible to other users.

Legal Authorities: We may disclose your personal information to governmental, regulatory, law enforcement, or judicial authorities if we are legally obligated to do so, or if we believe in good faith that such disclosure is necessary to (i) comply with a legal obligation, (ii) protect our rights or property, (iii) prevent or investigate possible crimes, fraud, or security violations, (iv) protect the personal safety of Platform users or the general public.

Business Transfers: In the event of a merger, acquisition, asset sale, or restructuring of our business, your personal information may be transferred to the successor entity, provided that it undertakes to protect your personal information in accordance with this Privacy Policy.

6. International Data Transfers

If we transfer your personal information outside of your country of residence, we will take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws. This may include using Standard Contractual Clauses approved by the European Commission or other legally valid data transfer mechanisms.

7. How Do We Protect Your Information? (Data Security)

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include:

  • Encryption of sensitive data (e.g., passwords).
  • Firewalls and intrusion detection systems.
  • Access controls to information.
  • Regular reviews of our security practices.
  • Training our staff in data protection matters.

Despite our security measures, you should be aware that no security measure is completely infallible and that the transmission of information over the internet always carries some risks. We urge you to take precautions to protect your personal information when using the internet.

8. How Long Do We Keep Your Information? (Data Retention)

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

  • The duration of your relationship with Foodly and your use of the Platform.
  • The need to keep information to provide you with the services you requested.
  • The legal and regulatory obligations to which we are subject.
  • Applicable legal statutes of limitations.

Once it is no longer necessary to retain your personal information, we will securely delete or anonymize it.

9. What Are Your Privacy Rights? (Your Rights)

You have the following rights regarding your personal information:

  • Right of Access: You have the right to request access to the personal information we hold about you and to obtain a copy of it.
  • Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the erasure of your personal information (e.g., if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and there is no other legal basis for processing).
  • Right to Restriction of Processing: In certain circumstances, you have the right to request the restriction of the processing of your personal information (e.g., while we verify the accuracy of your data, or if you have objected to processing based on legitimate interests).
  • Right to Object: You have the right to object to the processing of your personal information based on our legitimate interests, or for direct marketing purposes.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used and machine-readable format, and to transmit it to another data controller, where the processing is based on your consent or on a contract and is carried out by automated means.
  • Right to Withdraw Consent: If the processing of your data is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint with a Supervisory Authority: You have the right to lodge a complaint with the competent data protection supervisory authority in your country if you consider that the processing of your personal information infringes data protection laws.

To exercise any of these rights, please contact us using the contact details provided in Section 1 of this Privacy Policy. We may ask you to verify your identity before responding to your request.

10. Children's Privacy

Our Platform is not directed to children under the age of [Minimum age - e.g., 16 years old, or the age of digital consent in your country]. We do not knowingly collect personal information from children under [Minimum age]. If you are a parent or legal guardian and become aware that your child has provided us with personal information, please contact us so that we can delete that information and cancel any account they may have created.

11. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity on the Platform. For more information about how we use cookies, please see our Cookie Policy [Link to Cookie Policy - Replace with actual link].

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the updated version of the Privacy Policy on the Platform and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. If we make material changes to this Privacy Policy, we will notify you prominently (e.g., by posting a notice on the Platform or by email, if appropriate) and, where necessary, seek your consent for the new processing.

13. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:
info@apps-369.com